Q: Are you trading company or manufacture?

A: We are both manufacture and trading company. 
We have over 15 years' professional experience as an industrial drying equipment manufacturer.

Q: Do you provide OEM ODM service?

A: Yes. We have our own R&D team to customize your machine plan.

Q: How about the production capacity of your company?

A: Our factory covers area about 15000M² and produces machines 1500+ sets per year.

Q: How could we trust you and your company for the first transaction? 

A: Our company has more than 15 years professional experience. We cooperate with a lot of big customers, such Panasonic, Threebond, Hisilicon, HUAWAEI, etc. Welcome to our company and watch our plant production condition any time.

Q: What kind of certificate do you have?

A: CE&ISO

Q: How long is your warranty?

A: One year after the arrival of the goods.

Q: What about your delivery time?

A: Normally within 25 working days against down payment.

Q: What about the package of your export product?

A: We use standard export wooden case with foam inside.

Q: Can we visit the factory?

A: Yes, welcome. We have two factories, one is in Dongguan, Guangdong Province; The other is in Xiangyang, Hubei Province.

Q: What’s your payment term?

A: 30% advance payment and balance before shipping.

Q: How long does it take to produce?

A: Usually, it will takes about 45 days after received the advance payment. And the accurate schedule will be provided before production.

Q: What about your after-sales service?

A: Don’t worry. We provide online support. If you have any questions after received the goods, just feel free to contact with us. We will try our best to solve it for you.